Course Booking Terms and Conditions

Lifecykle Consulting Ltd, also trading as ‘DriverCPC’ (we, us, our) core aim is to provide all our clients an outstanding experience, in and out of the training room. To provide all parties a level of protection we have developed some Course Booking Terms and Conditions (T&Cs). 

Once a booking is processed the client will receive a booking email from DriverCPC, this will provide a link in which to confirm the booking. By confirming the booking the client is confirming they have read, understood and accepted our T&Cs and Privacy Policy, therefore entering into a contract.

Training Delivery

Programme Schedule

Prices and specifications of Training and Services are correct at the time of publication on our website or other relevant literature but are subject to change without notice.

You agree to provide us promptly with such information as we may reasonably require from you in connection with the provision of our services.

We reserve the right to cancel or reschedule courses without penalty or liability if there are bookings which it deems to be insufficient, or for reasons outside its control.

We will try to notify all clients with as much notice as possible of any such change. If the customer is unable to attend a course at the revised location or date, we will credit 100% of any prepaid course tuition fees paid against a future course or, if requested, refund those fees.

We will not be liable for any other costs incurred including (for example) travel charges or any consequential damages, even if we were advised of them.

Participants requiring DVSA DQC uploads

Delegates who wish to have their training recorded with the government’s Recording and Evidencing (R&E) database must

  • Bring either a Photocard driving licence, Digital tachograph card OR Driver qualification card (DQC)
  • Make payment via us for the upload fee (see booking confirmation for current fee) prior to the end of the day the training has been provided.

Intellectual Property

All copyrights, patents, designs and other intellectual property rights in or relating to any course materials provided or made available in connection with our courses remain the sole property of DriverCPC. No part of any course materials may be reproduced, stored in a retrieval system (other than to enable the customer to use the materials for reference purposes), or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or translated into any language, without the prior written permission of DriverCPC 

Cancellation Policy

We reserve the right to charge the full course fee for any cancellation by a client for any reason within 10 days of the start of the training course. If between 10-21 days notice is given, we reserve the right to charge 50% of the course fee. No fees will be payable for any cancellation received in writing more than 21 days before the course start date. 

No shows on the day without any notice shall be classed as cancelling on the day.

Participant substitutions can be accepted, without charge, at any time provided that the substitute is suitable qualified.

If you wish to cancel, or amend, a booking please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with your cancellation request or call our office on 0800 776 5975. Please have your booking reference number ready.

Private Training Courses

In-House Client

The details and requirements for the in-house course will be agreed at the time the course is booked. In general, however, in addition to the agreed course fees we ask the client to provide:

  • The training venue, with confirmation that an appropriate class room risk assessment has been conducted. If required DrivingCPC can undertake a risk assessment prior to the training, please discuss with our Training Team. 
  • If required, all meals and refreshments during the course.
  • Parking for the course tutor

Off Site Client

The details and requirements for the offsite course will be agreed at the time the course is booked. In general, however, in addition to the agreed course fees we ask the client to provide:

  • Suitable arrangements for delegate meals.

Payment

VAT at the UK rate is chargeable on all fees for courses held in the UK, regardless of the country of residence of the course participant.

Invoices are due for payment within 30 days of the invoice date without any deductions including, but not limited to, bank charges. Time of payment shall be of the essence and accordingly we may treat failure to pay any of its invoices on time as a repudiation of the contract on your part and may also treat itself as discharged from its own contractual obligations. If any invoice is not paid on the due date then we reserve the right to charge interest from the due date until payment, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 and to levy administration charges in accordance with the provisions of that Act. 

Where an invoice becomes substantially late, we reserve the right to pass your account to a debt collection agency. When we do this, the agency will add fees and charges to the invoice which will become your responsibility to pay.

Public Training Courses

The details and requirements for the offsite course will be agreed at the time the course is booked.

Payment

VAT at the UK rate is chargeable on all fees for courses held in the UK, regardless of the country of residence of the course participant.

All invoices are due for immediate payment, the booking is classed as provisional until payment has been received.

 General

We will not be liable for any indirect special or consequential loss (including, without limitation, loss of turnover or profit, goodwill anticipated savings and expenditure). In any other case, save for fraud or wilful default on our part and save also for death or personal injury caused by our negligence, our liability, whether arising under contract, tort or under statute or otherwise, shall be limited to direct losses suffered by you as a result of our acts or omissions and shall not exceed the amount of our charges for the course in connection with which the claim arises.

Any failure on our part to enforce at any time or for any period any one or more of the provisions of this Agreement shall not be waiver by Lifecykle Consulting Ltd of any provision or a waiver on our part subsequently to enforce all terms and conditions.

No variations to these terms and conditions shall have any effect unless agreed in writing by a director of Lifecykle Consulting Ltd.

Exclusions. Any condition, representation or warranty that might otherwise be implied or incorporated within these terms and conditions by reason of statute or common law or otherwise is hereby expressly excluded to the fullest extent permitted by law.

Variation. These terms and conditions shall apply to the exclusion of all other terms and conditions, including any that you attempt to apply under any purchase order, booking confirmation or any other document; and, no variation of these terms and conditions shall be effective unless in writing and signed on behalf of Lifecykle Consulting Ltd by one of its directors.

Lifecykle Consulting Ltd reserve the right to amend the Terms and Conditions as laid out in this document, without prior notice.



Driving CPC is a division of Lifecykle Consulting Ltd. Registered in England No 11586347
Registered Address: 27, Old Gloucester Street, London, WC1N 3AX United Kingdom.
Telephone 0200 8881788, This email address is being protected from spambots. You need JavaScript enabled to view it.